Our collars are sized according to your dog’s ACTUAL NECK SIZE, not by the total length of the collar.
Your dog’s neck size should fall in the center range of the collar you’re ordering.
For example, a dog with a neck size of 16″ would need a size 15″ – 17″ collar.
Measure the center of your dog’s neck with a cloth measuring tape.
Be sure to pull the tape right up to your dog’s neck with no slack, just as you would if you were taking your own waist measurement.
For thick coated dogs, pull the tape through the coat and down to the dog’s neck.
If you have any questions at all about getting an accurate measurement for your dog, please contact us at email@example.com.
Need a little more help?
Just take a photo of your dog’s current collar laid out against a tape measure like in the below photo.
Send your photo to our main email address, and we’ll let you know what size to order based on your photo.
RETURN / EXCHANGE REQUESTS MUST BE MADE WITHIN 14 DAYS OF DELIVERY
– this item can be returned for a full refund of purchase price
– this item can be exchanged for an item of the same value at no charge
– if this item is exchanged for an item of greater or lesser value, we will adjust your charge accordingly
– return shipping charges are not covered by California Collar Co.